Guest House is quickly becoming the household name for home staging across the US. We’re in search of a world-class General Manager (GM) to lead the next phase of growth in Phoenix and Scottsdale, Arizona. GM will oversee the sales pipeline, operations, customer experience and other functions with the support of our corporate and local teams. As GM, you will have full control over the growth trajectory of your market with incredible upside as the company scales.
As General Manager, you’ll have the opportunity to:
- Own the P&L and budget performance for the market
- Leverage Guest House technology and playbooks to accelerate growth and ensure operation in accordance with brand standards
- Drive growth in the market through effective relationship building and retention of local agents
- Grow a sales pipeline and close deals with the support of the corporate team
- Act as the primary point of contact for customers, providing timely communication and proactively resolving issues to ensure satisfaction
- Oversee daily operations and utilize resources within budget to achieve market goals
- Manage the Lead Designer who handles design planning and staging installation in-market
- Monitor all vendors to guarantee quality experience across design, cleaning and media deliverables
- Partner with our accounting team to handle billing for all customers and service providers
We’re prioritizing the following experience and capabilities. If you’re a proven leader with a passion for design, we’d love to hear from you!
- 3-5 years of sales or management experience, preferably with logistics or service teams
- Track record of growing markets profitably to achieve business goals
- Excellent communication and strong interpersonal skills in person and over the phone
- Solution-based and results oriented with a competitive spirit
- Ability to recognize areas of improvement and make changes using good judgment
- Highly organized, proficient in data management, ability to prioritize and meet deadlines
- Strong attention to detail and accuracy
- Someone who embraces hard work, exhibits gumption, takes calculated risks and is excited at the opportunity to run their market autonomously.
- This is a full-time position. Candidates must be able to work a flexible schedule with at least 3 days a week at our Denver warehouse and 2 days remotely.
Compensation
Base salary, plus bonus and employee equity
About Guest House
Guest House is the easy button for listing a home. We help people sell 10x faster by automating staging, cleaning, photos & more. The result is a beautiful listing in days, not weeks. Guest House is available in Denver, Boulder, Vail, San Diego and Orange County, and backed by top VCs who have invested in Zillow, SoFi, Uber, Allbirds, ApartmentList, Douglas Elliman and more.
